Frequently Asked Questions
Everything you need to know about Martinez Tool Co. products, shipping, and service.
What makes Martinez tools different from standard home improvement tools?
Our tools are engineered with premium-grade materials like titanium and high-carbon steel, designed specifically for durability, reduced vibration, and ergonomic efficiency in home construction and renovation.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your tools for an urgent home project.
What is your return policy for unused tools?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do your products come with a warranty?
Yes, all Martinez Tool Co. products are backed by a limited lifetime warranty against manufacturing defects to ensure your home tool kit remains reliable for years to come.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm for larger equipment purchases.
Can I purchase replacement parts for my Martinez hammers?
Yes, we sell a variety of replaceable heads, grips, and bolts so you can maintain or customize your tools without needing to purchase an entirely new unit.